Support ticket triage with decision models
Classifying support tickets by topic, priority and team so they reach the right queue quickly.
87 public projects · page 3 of 3
.NET 10 client and examples for Ollama's System One decision API, covering ticket classification and tic-tac-toe.
LibraryprototypeC#Runnable Jev cookbooks, a plain-English guide and sixteen interactive simulations of how a typed decision model changes architecture.
AppbetaPythonTypeScript runtime that turns Jev's probabilistic answers into versioned, replayable decisions via ordered YAML policy rules.
ServicebetaTypeScriptWorkbench that turns OpenAI chat requests into Jev state and questions, compares both outputs, and publishes question sets as proxy routes.
ProxyprototypeSymfony demo that triages French public-service requests with one Jev call each: intent choice, urgency score and bug noul.
AppprototypePHPCloudflare Flue agent example that adds a validated route_with_jev tool for typed support routing through AI Gateway.
ServiceprototypeTypeScriptResearch notes on Jev plus a live Cloudflare Worker playground that triages support messages by department, urgency and frustration.
AppprototypeTypeScriptE-commerce support sandbox where Jev classifies intent, emotion and escalation and blocks risky agent replies before sending.
AppprototypeTypeScriptThree Spanish-language demos where Jev decides and Claude reasons: Jira triage, code pre-flight and a PR review router.
AppprototypeTypeScriptCLI ticket system where one Jev call answers category, priority, escalation and refund questions and Python routes the ticket.
AppprototypePythonMinimal demo that uses Jev to set a support ticket's priority and routing.
DemoprototypeTypeScriptInteractive Jev experiments, from a support-message decision lab to 3D self-driving demos with steer, speed and overtake decisions.
AppprototypePortuguese-language Go proof of concept that tests whether Jev's confidence is calibrated enough to auto-route support tickets.
DemoprototypeGoOpen recipe: describe a decision task, have an LLM write training data, and train a Qwen LoRA plus decision head with calibrated outputs.
ModelbetaPythonOpenJev on Hugging Face: open-weights decision model for text, web pages and screenshots with up to 52 options per forward pass.
ServicebetaPythonOpen Thai and English System One model: Qwen3.5-0.8B with a 256-way slot-softmax head, served with a /v1/systemone-compatible API.
LibrarybetaPythonDependency-free Python wrapper that turns any LLM API into a Jev-style choose-one-option decision call for old machines.
ModelprototypePythonLearning experiment comparing Jev with an OpenAI model on GitHub issue ownership and on AG News, TREC and SNIPS classification.
ModelresearchPythonWeb app that sends identical ticket-routing and alert-triage questions to OpenAI Decisions and Jev side by side.
BenchmarkprototypePythonSmall labelled support-triage benchmark of jev-1.13 on OpenRouter covering noul, choice, score, routing, consistency and cost.
BenchmarkresearchPythonIndependent test of whether Jev's probabilities stay calibrated on 900 unseen rule-generated tickets plus three public benchmarks.
BenchmarkresearchIndependent benchmark of Jev versus GPT-4.1-mini on 200 South African customer enquiries, showing how question wording changed results.
BenchmarkresearchPythonInstallable agent skills for triage, routing, code review and document work with Jev, plus 108 scenarios and recorded examples.
ArticlebetaPythonFifteen runnable Node recipes using Jev via OpenRouter for triage, dedupe, PII scanning, reranking and a browser agent.
ArticlebetaJavaScriptPublic Jev playground and API site that answers typed Choice, Score and yes/no questions about pasted text in about 0.5 s.
ServiceShort practical introduction to Jev with a Python ticket-triage example.
ArticlediscussionPythonX post showing Jev labelling support tickets for category, urgency and whether a human or automation should handle them.
Discussiondiscussion