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Tazo

Audio-native decision model for live voice agents that picks respond, wait, yield, backchannel or escalate straight from call audio.

Service

This summary is based on how curated lists describe the project; its README was not available to review.

Overview

Tazo is a decision model from Tazo Labs for live voice agents. According to the list summary, it reads call audio directly, without a transcript step, and returns a probability for each option the developer defines, such as respond, wait, yield, backchannel or escalate. It is offered as an API with access by request.

The company has published a write-up comparing Tazo with Jev, which works on text. No README or code is available in the directory, so details such as latency, accuracy or pricing are not recorded here.

What the decision model decides

TypeQuestionAnswers
ChoiceWhat should the voice agent do now?respond · wait · yield · backchannel · escalate

How it works

  1. Stream live call audio to the model.
  2. The model scores the developer-defined turn-taking options.
  3. The voice agent acts on the highest-probability option.

Strengths

  • No transcription step, per the list summary.
  • Developer-defined options with probabilities.

Caveats

  • API access by request only.
  • No public code or published metrics in the directory.

At a glance

Type
Service
Runtime
hosted API

Use cases and integrations

How curated lists describe it

  • Tazo Labs' audio-native decision model for live voice agents: it reads the call audio with no transcript step and returns a probability for each option you define, such as respond, wait, yield, backchannel, or escalate. API access by request. Write-up: [Tazo vs Jev](https://tazolabs.com/blog/tazo-vs-jev-audio-decision-model).

    AnotiaWang/awesome-decision-models

Frequently asked questions

What does Tazo decide?

Turn-taking actions for a voice agent, such as whether to respond, wait, yield, backchannel or escalate.

How is it different from Jev?

It reads audio directly instead of text; Tazo Labs has a write-up comparing the two.

How do I get access?

API access is by request through Tazo Labs.

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