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Customer Interaction Data of German Emails and Online Requests

Text CorporaGerman

Customer Interaction Data of German Emails and Online Requests is a text corpora-focused dataset in German that provides 627 labeled examples distributed in XML format.

About Customer Interaction Data of German Emails and Online Requests

Dataset is used to evaluate the task of automatically categorizing German customer requests. The dataset consists of a set emails and online requests sent to the support center of a multimedia software company.

Details

Task
Text Corpora
Language
German
Format
XML
Rows / instances
627
Creator
Eichler et al.
Year
2014
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